Ten Lessons for World Class

Read the Q&A about "Ten Lessons for World Class"

Lesson 1:	People are the key to world class, not technology.
Lesson 2:	If you are going uphill and taking one step at a time you are headed in the right direction.
Lesson 3:	Without the understanding and knowledge of the Toyota Production System, you are a small ship in a heavy fog without a reliable compass.
Lesson 4:	Employee involvement is the foundation. Without it in place, you can't build a world-class production system.
Lesson 5:	The methods, revolutions, and thresholds that must be crossed to compete in a global market can not be accomplished from the bottom up: they have to start from the top down.
Lesson 6:	The goal of a world-class production system can only be achieved with a JIT Promotion Office to help promote the process.
Lesson 7:	If you're not simple, you're not fast, and if you aren't fast, you can't win.
Lesson 8:	Hiring consultants to come to your company, collect data, and feed it back to you with a strategy that requires you to spend money, add people and buy expensive machines and equipment means one thing...you are really stupid.
Lesson 9:	In measuring progress toward the vision, metrics must be few, simple, meaningful, and directly linked to visual targets in the workplace.
Lesson 10:	The greatest opportunities to eliminate waste are in the corporate "wasteland": the office, the engineering floors, factories, and the service industry.

Excerpted from A World Class Production System by John Black.